Welcome Bonus
100% up to $7,500 (AUD)

+ 550 Free Spins on first deposit

Wagering (bonus)
35× bonus amount
Wagering (Free Spins wins)
40×
Max bet while bonus active
$7 (AUD) per spin/hand
Wagering deadline
7 days from bonus credit

Contact Ricky Casino

If you need assistance with Ricky Casino, email support@rickycasino.top. Our support team can help with general questions about your account, gaming services and responsible gambling options.

Ricky Casino holds a licence issued by the Autonomous Organisation for Regulation of Gambling in Comoros (AOFA), reference ALSI-202508056-FI2, and a licence from the Tobique Gaming Commission, licence No. 0000002.

How to get in touch

For assistance, contact Ricky Casino by email at support@rickycasino.top. Email is the best way to provide the details needed to review your question carefully. Please use the email address linked to your account where possible, particularly when asking about account access, verification or payments.

To help us respond more efficiently, include your account email address or username, a short description of the issue and any relevant screenshots if they help explain the problem. Do not include your password, full payment card details or other sensitive security information in a message.

  • Account access, profile or verification questions
  • Deposit and withdrawal enquiries
  • Questions about bonus terms or eligibility
  • Technical problems, errors or website issues
  • Responsible gambling requests, including help with account restrictions

Please provide clear and accurate information so the support team can understand your request. If your enquiry concerns a transaction or technical error, include the approximate time it occurred and any reference or error information shown on screen, where available.

Support response times

Support requests are reviewed in the order they are received. The team will usually reply within 24 hours, although response times can vary depending on the nature of the enquiry and whether additional information is required. If you have already contacted support, please reply to the existing email thread rather than sending repeated messages, as this can help keep your request together.

For responsible gambling concerns, contact support@rickycasino.top as soon as possible and explain what assistance you are seeking. The team can provide information about available account controls and support options.

OperatorNovatrix SRL
Established2021
Game Providers52 providers including Evolution Gaming & Pragmatic Play
Deposit Methods (AU)MiFINITY, Google Pay, Mastercard, Crypto, Jeton & more